The goods like a whole, the box is very pleasant, it is packed terribly, until in the work was checked, but we will check, I will add. There was a parcel to Soligorsk for about a month.
Hello, I received my order, I thank the customers Cordially
The cardboard box where it comes from is crushed, I hope it works
Excellent thing, my daughter really liked it!
looks ok..i am waiting now to test them on my niece birthday
The box came a little bent but the candle was intact. Now we'll have to see if it works.
Received the item but have not tried it yet.
I haven't used it yet, if it doesn't work I'll change my mind
Works great. The wick to open the flower burns very quickly, so light it in front of the people who you want to enjoy it. There is even a happy birthday song that plays repetitively upon the flower opening. Very satisfied with this purchase!
Unfortunately it's come with all the candles broken. The store should send it in a somewhat more reinforced package!
All right, bad packing
The box has arrived fatal, but luckily it's not broken.
Came to Estonia in less than 2 weeks, in the case has not yet tried.
It works well but don't choose the cheapest shipping.
It has arrived before time, but as seen in the photos, the packaging arrived damaged, like the candle that came in broken and without a se its small velitas.
1 week to goes to delivery.. its brocken up.. i think it may be work.. thanks store.. next time please send with in strong box..
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in the UK will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||9-18 Business days|
|Canada, Europe||9-18 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||8-15 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
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